Delivery & Returns

Processing time

Items are dispatched within 3 working days, Monday - Friday.

UK delivery

UK delivery is free and will be shipped via Royal Mail 1st Class which aims to deliver within the UK the next working day, Monday - Saturday.

International delivery

Europe - £3.99 (FREE over £60)
Rest of World - £5.99 (FREE over £70)

International orders will be shipped by Royal Mail International Tracked, which aims to deliver to Europe in 3-5 working days and rest of the world in 5-7 working days. Please allow for up to 10 days extra time for customs clearance.


We hope you love your jewellery but understand that occasionally something isn't quite how you had imagined. If you change your mind, you can send it back to us for either a refund or an exchange. Due to hygiene reasons, earrings are non-returnable and non-refundable.

Standard returns period

If you’re looking to return your item, we’re happy to either exchange or refund your order if returned within 14 days of delivery.

Christmas returns period

We’ve extended our returns policy for the festive season, all online orders placed between 1st November - 24th December can be returned or exchanged up until 31st January. Please note this excludes earrings. For purchases made from 25th December onwards, our standard refund policy applies.